Our Data Privacy Policy

Our commitment to privacy is a core principle of Pyramidata. We leverage network data, gathered either on our own devices or through third-party partners, to produce aggregated, independent analysis on the evolving direct-to-device connectivity environment. Our technology is engineered to intentionally filter out personal information from the datasets we process. The limited user data we do collect serves to deepen our understanding of and enhance the mobile network experience, empowering users to make better-informed decisions about their non terrestrial network service providers. Any data we access is transformed into anonymized insights that assist telecommunications industry players in improving wordwide connectivity experience. We maintain compliance with key global privacy regulations, including GDPR and CCPA.​

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What data we collect:

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• Pyramidata obtains data through carefully vetted third-party applications and network data aggregators. These partners are required to adhere to rigorous privacy standards and secure explicit user consent for any data they share with us.

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• The sole purpose of the data we receive is for the creation of aggregate reports.

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• We employ a comprehensive set of physical, contractual, technological, and administrative safeguards to protect data from theft, fraud, and misuse.

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​Information we process

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• We might collect approximate location data tied to network performance events, as well as in some cases network diagnostic information​

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• This information enables us to gauge non terrestrial network performance and generate  insights which inform the NTN community on areas for improvement.

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• Data collected can include the type of network devices are connected to and the specific network operator providing service.

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• We can also gather device metadata, such as phone models and operating systems, to help us analyze performance variations across different hardware.

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• We explicitly never collect personally identifying demographic details, such as name, telephone number, address, age, or gender.

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• Similarly, we do not collect information about other applications used or content accessed by consumers, and we never collect data that directly identifies a consumer or their mobile handset.

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 Responsible Data Practices:

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• Our business model is centered on creating high-level, depersonalized NTN analytics and insights derived from the data we gather.

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• We do not use this data for tracking or creating individual user profiles.

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• The anonymized analytics we generate are used to produce publicly available industry reports.

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• Any location data we process is used exclusively for measuring and analyzing NTN service in a given area.

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• We do not disclose any data to third parties for individual tracking, profiling, or personalized purposes. All data is anonymized before being shared externally as part of aggregated insights.

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• Contractual agreements with third parties mandate that they apply security and confidentiality measures equivalent to those of Pyramidata and limit their use of this data solely to enhancing mobile connectivity and user experience.